Success Stories

Our Dealer Partners Sell Cars Faster

Paragon Honda Acura

Brian Benstock, General Manager & Vice President of Paragon Honda & Paragon Acura, discusses the correlation between used car sales profitability and the amount of time between recon inventory acquisition and getting vehicles Retail-Ready and on the frontline for sale.

He explains that one of the primary reasons he selected ReconVelocity to solve his auto reconditioning challenges is because of Hugh Hathcock and his previous accomplishments at ELEAD1ONE. Brian talks about Hugh’s lifelong commitment to dealer success through an unparalleled level of service and support, which is something that no other recon software management company provides.

Brian emphasizes that one critical goal in using ReconVelocity to manage the end-to-end recon process in his dealerships is to reduce the overall time it takes to get a used car to the frontline by 25%, which will ultimately lead to millions of dollars of additional bottom line profits. He says that ReconVelocity’s advanced auto reconditioning management solution enables him and his team to hold dealership employees, such as service department personnel, detailers, porters, technicians, and vendors involved in the recon process to levels of accountability that have never been achieved. He talks about making incremental improvements across his automotive reconditioning steps, which he believes will let him achieve his vision of moving recon inventory from acquisition to Retail-Ready in ONE DAY! That’s the target!

We chose ReconVelocity for one reason – Hugh Hathcock – and his affiliation with us formerly with ELEAD1ONE. It’s incredible, the amount of service he was able to provide for us… I want to count on that for the used car portion of our business.

Brian Benstock

GM/Partner, Paragon Honda

Sonic Automotive

Note: Since this interview, Sonic Automotive has rolled out ReconVelocity to all Sonic locations, nationwide

After more than 20 years working with Hugh Hathcock, Jeff describes how Hugh, through his successful ELEAD1ONE company, and now with his new venture, ReconVelocity, has been “a fantastic business partner.”

Cutting down on the amount of time it takes to recondition a pre-owned vehicle is every dealer’s goal. Jeff explains that they rolled out ReconVelocity in a test environment at seven different locations across the country – and that the test has gone fantastic. So far, they have cut at least 2-3 days off their overall recon process, which has led to an increase in profitability and an improved inventory turn.

Jeff further explains that they would be the first national brand to roll out ReconVelocity across all its dealerships – and that he is very excited about it.

We have rolled out ReconVelocity in a test environment in seven locations… the test has gone fantastic… It’s dropped [our] recon time 2-3 days at a minimum, which we all know drops more money to the bottom line, helps us sell more cars, and increases the overall velocity of our inventory (turn).

Jeff Dyke

President, Sonic Automotive

Rick Hendrick Toyota Sandy Springs

Doug Beard, Service Advisor at Rick Hendrick Toyota Sandy Springs, says that the dealership started out using RapidRecon, but they recently switched to ReconVelocity. So far, they have found that ReconVelocity is much more user-friendly and simplier to use.

Gerry Ventry, Recon Manager at Toyota Sandy Springs, says that ReconVelocity gives them the ability to make sure things are done properly and quickly – and he should know, as he used a competing recon solution, RapidRecon, for two years at other dealerships.

By comparison, Gerry says that, “ReconVelocity is much more user-friendly, and that it narrows down all of your information in one click – so we can see everything we need to see in order to improve our entire process. Simply stated, ReconVelocity is simply better!”

We’re measuring the efficiency of our recon process, and in two days I’m more familiar with ReconVelocity than I was after two weeks using RapidRecon. This is a much more user-friendly tool.

Doug Beard

Service Advisor, Rick Hendrick Toyota Sandy Springs

ReconVelocity helps us become a better overall team, improves efficiency, and helps us hold each other accountable.

Gerry Ventry

Recon Manager, Rick Hendrick Toyota Sandy Springs

Vernon Auto Group

Chris Slaydon, President of Vernon Auto Group, says that ReconVelocity is one of the industry’s “hidden gems” – a powerful tool for the used car dealer who knows that the time it takes to recondition a pre-owned car needs to be as short as possible, but without sacrificing a thorough job well done.

ReconVelocity, according to Chris, provides transparent accountability, through its real-time, streaming platform. Every employee involved in the automotive reconditioning process can see his or her current level of efficiency so that the entire team can then be fine-tuned to move cars through reconditioning not just faster, but more effectively. He has seen dealerships go from 7 to 14 days in recon, to 48 to 72 hours – an amazing transformation that gets more cars on the fast track to a profitable sale.

We used this software mostly as a transparency and accountability tool… I’ve seen this software take dealerships from 7-10 days up to sometimes 14 days… down to 48-72 hours (recon time).

Chris Slaydon

President, Vernon Auto Group

Nick says that his overall experience with ReconVelocity has been great! ReconVelocity has sped up their front-line time remarkably.

Nick Mead Pre-Owned Sales Manager with Buick GMC Pensacola

Listen to Tiffany Sutton, Recon Manager at Audi of Tucson, talk about her transition from Rapid Recon to ReconVelocity.

Tiffany Sutton Recon Manager at Audi of Tucson

Denise says that ReconVelocity is a wonderful tool and is really helping her team to stay on track. She says that by using this tool she gets asked a lot less questions throughout the day!

Denise A. Lauderdale BMW /Mini

Darrell provides a detailed explanation on how ReconVelocity has helped his team streamline their recon process. He says that "it's an awesome tool!"

Darell B. McLarty Daniel Chevrolet

"What can I say except so far so good! We have only had the software a few weeks but just in these few weeks we have seen huge improvements in speed, efficiency and communication across the entire dealership!"

Cody Gavin Jeff Wyler Honda in Florence

John explains why he is happy his team has made the transition to using ReconVelocity.

John Buck Service Director at Winter Haven Honda

Since using ReconVelocity Drew Allio says that "It's honestly a great tool and the fact that you can add things to our liking makes it a lot better too!"

Drew Allio Service Advisor at Audi Shawnee Mission

Joe Caffrey gives insight on how ReonVelocity has helped his team with accountability and time management. They have been able to work much more efficiently. Since using our tool he says that "my cell phone hasn't rang once, my text haven't gone off."

Joe Caffrey Audi San Diego

The BDC team at Stevens Creek BMW in San Jose, CA talks about ReconVelocity. Listen to the BDC team at Stevens Creek BMW in San Jose, CA talk about how ReconVelocity improves their process.

The BDC team Stevens Creek BMW in San Jose

Josh Call sits down with, Aaron Garcia to hear what his thoughts are since using ReconVelocity. Aaron says that "It's a great product! It's going to really help with our business process, speeding up our recon times and thats really important!"

Aaron Garcia Systems Administrator at Hill Country Honda

Kelly Rawlins explains why she has enjoyed using our tool so much. She says that "In order to have the cars in a timely manner, effiencetly and making sure everything gets done the way it needs to get done, this program really helps with that."

Kelly Rawlins Audi San Diego

Listen as Tim Rosewall, Used Car Director at Chapman Volkswagen Hyundai, explains why he transitioned from using Rapid Recon to ReconVelocity.

Tim Rosewall Used Car Director at Chapman Volkswagen Hyundai

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